Bill Payment Information

Online Billpay

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Customer Support

For billing, service requests and other inquiries use the following:

General Customer Service Number: (281) 367-5511

Customer/Billing Inquiries Email: General@MunicipalOps.com

For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:30 a.m. to 5:00 p. m., with the exception of holidays.

Our payment hours are:

Spring Office
25003 Pitkin Rd, Suite D600
Spring, TX 77386

Phone: 281-367-5511
Monday through Thursday from 8:00 a.m. to 5:00 p.m.
Friday from 8:30 a.m. to 5:00 p.m.

Cypress Office
20141 Schiel Rd
Cypress, TX 77433

Phone: 281-367-5511
Monday through Thursday from 8:00 a.m. to 5:00 p.m.
Friday from 8:30 a.m. to 5:00 p.m.

For after-hour emergencies, please contact our dispatch team at 281-367-5511.

Service Rates:


Water Rate (Single Family Residential)

$ 9.89Minimum Rate for Service
$ 0.90Rate per 1,000 gallons metered for usage between 10,001 gallons and 20,000 gallons
$ 1.10Rate per 1,000 gallons metered for usage between 20,001 gallons and 30,000 gallons
$ 1.50Rate per 1,000 gallons metered for usage above 30,001 gallons

Sewer Rate (Single Family Residential)

$ 26.19Flat Rate for Service
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